Beautiful ticket panels, powerful analytics, and a dashboard your team will actually enjoy. Built for modern Discord communities — set up entirely from the web, no commands required.
Now welcoming our first beta communities — come build it with us
TicketDesk is built to handle thousands of tickets without breaking a sweat — with a beautiful interface that makes setup a breeze.
Deploy beautiful, customizable panels anywhere in your server. Multiple categories, custom forms, role-based routing — all configured in seconds from your dashboard.
Choose between private text channels or private threads — per server, per category. Both work identically with all features.
Powered by GPT-4. Instant, intelligent first responses based on the ticket content. Dramatically cuts response time. Coming soon
Per-member stats, team leaderboards, response time tracking, resolution rates, and weekly automated reports. Know exactly how your support team performs.
Beautiful HTML transcripts saved permanently. DM'd to users on close, posted to log channels, always accessible via link.
Automatic satisfaction surveys after ticket close. Track your team's performance with real user feedback. Coming soon
Automatically warn users when your team is experiencing high volume. Customizable thresholds and messages. Coming soon
Staff can request closure with the ticket opener's approval — giving users control while keeping your team efficient.
Build a library of canned responses your team can send in one click. No more copy-pasting the same answers.
A real-time dashboard that puts you in full control. Manage tickets, configure panels, track performance — all from one beautifully designed interface.
TicketDesk is in active development ahead of our full release. Every core feature is free with no limits. Premium features are rolling out during the beta — and you can request early access for your server while we test.
Granted for the test period only and removed when the beta ends. No payment, no card — just help us make TicketDesk great.
Set up your whole support system from the dashboard in under five minutes.